Privacy Practices in Georgia

Details We Collect When You Request Plumbing Help

Last updated: October 2026

When you call or send a form to Georgia Plumbing Pros, we may collect your name, phone number, email address, and the address where you need service. For a low water pressure repair request, you can also share details about the problem, such as which fixtures are affected and when the issue began. We may keep appointment preferences, access instructions, and messages exchanged while arranging a visit.

If you pay for work, payment information is handled through payment processing tools; we do not need to keep full card details in our own records. Our website may collect basic technical information, such as browser type, pages viewed, and approximate visit activity through analytics.

Please avoid including sensitive personal information in a form or email unless it is needed to arrange service. We use collected details to respond to your request and maintain our business records.

How Customer Details Support Your Service Visit

Georgia Plumbing Pros uses the information you provide to respond to questions, assess a low water pressure service request, schedule an appointment, and send updates about timing or work. We may use your service address and appointment details to help our team prepare for the visit. Contact information can also be used to follow up about completed work, handle billing, or send service reminders related to a request.

Payment details are used to process charges through the payment method you choose. We may review general website activity to understand which pages visitors use and improve how people find service information.

Access to customer details is limited to business needs, such as communication, scheduling, payment processing, and recordkeeping. Georgia Plumbing Pros does not sell customer personal information.

We do not use your contact details for unrelated promotions without an appropriate basis. You can ask us about a message or request if you are unsure why we contacted you.

Service Providers That Help Run Our Website

Georgia Plumbing Pros may rely on outside providers for appointment scheduling, payment processing, and website analytics. These tools help us coordinate requested plumbing visits, accept payment, and understand basic website use.

When information is handled by a provider, that provider’s own privacy policy and practices may also apply. We do not name a specific provider here because the tools we use can change over time.

A scheduling tool may receive contact details and appointment preferences needed to arrange a visit. A payment tool may process transaction information so you can pay for service.

Analytics tools may receive technical or usage information about visits to our website. Providers are expected to use information according to their stated terms and the services they perform.

Please review the relevant provider’s privacy information before submitting details through its service. If you have questions about which category applies to a particular interaction, contact us using the details at the end of this policy.

Cookies for Site Functions and Usage Counts

Our website may use cookies or similar browser storage for basic functions and analytics. Basic cookies can help pages load or remember information needed for the site to work.

Analytics cookies help us see general patterns, such as which pages visitors view, so we can make the website easier to use. This information is not intended to identify you personally through advertising.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and most browsers let you remove cookies already stored on your device.

If you turn off cookies, some basic website features may not work as expected. Browser controls vary, so check your browser’s help information for steps that apply to your device.

A third-party scheduling, payment, or analytics tool may use its own cookies when you interact with that service; its privacy terms explain those practices. You can still contact Georgia Plumbing Pros by phone if you prefer not to use website forms.

How Long We Keep Business and Request Records

Georgia Plumbing Pros keeps service records for as long as reasonably needed to document work, respond to questions, and meet applicable warranty, tax, or compliance requirements. The time needed can depend on the type of service and the obligations that apply. We keep form submissions and related messages while a request is being handled, then retain relevant details when needed for follow-up or business records.

We do not promise that every record can be removed immediately, since some information may need to remain for legal, accounting, or service-history purposes. When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.

You may ask us to delete information you submitted. We will review the request, explain any limits that apply, and remove eligible details from active records. Copies held in routine backups may remain until those systems are updated or overwritten.

Ask to Review or Change Your Information

You may contact Georgia Plumbing Pros to ask what personal information we hold about you, request a correction, or ask us to delete information. We may need to confirm your identity and understand which service request or record you mean before responding. Some records may need to be kept for warranty, compliance, payment, or other business purposes; if that applies, we will explain the reason and the limits on deletion.

For a privacy question or request, call (877) 773-0781 or email [email protected]. You can also write to Georgia Plumbing Pros at Tower Square, 675 West Peachtree Street NW, Atlanta, GA.

Please do not send payment card numbers or other sensitive details by ordinary email. We will use the information in your message to understand and respond to your request.

If your contact details change while a service matter is open, let us know so we can keep our records accurate.